Refund Policy

Refund & Return Policy

We accept returns within 14 days of delivery.

To be eligible for a return:

- The item must be unused and in its original packaging

- You must provide proof of purchase

Customers are responsible for return shipping costs unless the item is faulty or damaged.

If your item is faulty or incorrect, please contact us within 48 hours of delivery.

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

Approved refunds will be processed within 5–10 business days.

To start a return, please contact us at: rokrisshop@gmail.com